09-07-2015 11:05 PM
I bought the Canon Pixma MG2900 labor day weekend 9/5//2015. I first set it up 9/6/2015 and was able to print. Today 9/7/2015 I cannot print. I get an error message with no code saying printer not responding. When re-trying to print, I get a message saying printer is in error state. I go to my control panel and my printer has a green check mark. I have checked the properties, everything seems normal. I am working with a PC Windows 8.1. What else should I look for or what else can I do?
09-09-2015 11:28 AM
Hello.
To try and resolve the issue, try turning the printer off and back on. Then restart your computer to see if the unit will print once this has been done.
If you continue to have difficulties, find more help at Contact Us.
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