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Pixma MP240

musiclvr56
Apprentice

A few years ago the printer would say offline and when I changed either the power cord or the USB cable it worked. Presently, I can't print, again, saying "offline". Do you think it is the power cord or the USB-I can't remember. Also, do you think this is a Canon issue?    Has anyone had this issue?  Thanks!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi musiclvr56,

 

Let's make sure that your PIXMA MP240 is working correctly:

 

1. Open the paper output tray.

 

2. Confirm that the paper thickness lever is set to the left.

 

3. Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder (ASF).

 

4. Press the <Maintenance> button once to display [A].

 

5. Press the Black or Color button.

 

Does the test page print?

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