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G620 - no red at all

WaldportTech
Apprentice

Hi:

Very nice, G620 printer, been fine until recently. No red is printing. Magenta, cyan, yellow, black and grey are fine on the nozzle check. The lines for "R" are blank, as shown herenozzle check_0001.png 

I have done cleaning, deep cleaning, and flush. Did the flush multiple times as that's the answer I kept getting from the internet, but it has made no difference. 

And, yes, the red resevoir has plenty of ink in it. 
The red tube appears to not be empty. 

What else can I check, test, do? 

Thanks for any advice you can give me. 

Appreciatively,

Phil

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