04-25-2026 03:55 PM
Hello there, I have been trying to print some pictures of flowers and there seems to be an issue with the the gray, red, and magenta colors. Attached are pictures from the printer tape, the print head test and the picture I am trying to print. I did a regular head clean, and then a deep head clean and nothing has changed in the colors. Not sure what to do
dianai40_0-1777146798809.jpeg
Picture trying to print
dianai40_1-1777146798853.jpeg
What picture printed
dianai40_2-1777146798898.jpeg
Ink Ribbon
dianai40_3-1777146798987.jpeg
Head test print after regular clean on right and deep clean on left.
04-25-2026 04:13 PM
Looks like you need to perform maybe three deep print head cleanings and if that does not work run an ink flush followed by another nozzle check.
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