04-24-2026 11:21 AM
Recently purchased the printer and ADF function not working tried scan and copy but printer say no document in Tray even though I placed the paper correctly.
04-24-2026 05:07 PM
Is there any shipping tape or something in the ADF paper path, blocking the sensor that lets it know paper is loaded?
04-24-2026 09:20 PM
No debris in the paper path, I tired to clean the roller as well but no luck
04-26-2026 08:28 AM
Thanks DerrickL, Canon Technician visited and fixed now working fine.
03/17/2026: New firmware updates are available.
EOS R7 - Version 1.8.0
EOS R50 - Version 1.5.0
SELPHY CP1500 - Version 1.0.7.0
PowerShot V10 - Version 1.5.0
01/20/2026: New firmware updates are available.
EOS C70 - Version 1.1.3.1
EOS C80 - Version 1.0.5.1
EOS C400 - Version 1.0.8.1
XF605 - Version 1.0.8.1
11/20/2025: New firmware updates are available.
EOS R3 - Version 2.0.0
EOS R1 - Version 1.2.0
EOS R5 Mark II - Version 1.2.0
EOS R5 - Version 2.2.1
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
EOS R10 - Version 1.7.0
EOS R8 - Version 1.5.0
Powershot V1 - Version 1.1.0
EOS R50V - Version 1.1.1
