09-07-2015 11:03 AM
Pixma MG6620 has stopped working. The status screen does not estimate remaining ink:just says error printer not responding. Worked yesterday morning: not now. New ink all solid red, has paper, is on, WIFI light is on.
09-09-2015 10:07 AM
Hello.
The issue may be related to a network timeout due to lack of use. Try turning the printer off and back on, then restart your computer to refresh the connection.
If you continue to have difficulties, find more help at Contact Us.
09/26/2023: New firmware updates are available.
CN-E45-135mm T 2.4 L F - Version 1.4.0
EOS 1DX Mark III - Version 1.8.0
EOS R6 Mark II - Version 1.2.0
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
03/30/2023: New firmware updates are available.
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.