09-07-2015 11:03 AM
Pixma MG6620 has stopped working. The status screen does not estimate remaining ink:just says error printer not responding. Worked yesterday morning: not now. New ink all solid red, has paper, is on, WIFI light is on.
09-09-2015 10:07 AM
Hello.
The issue may be related to a network timeout due to lack of use. Try turning the printer off and back on, then restart your computer to refresh the connection.
If you continue to have difficulties, find more help at Contact Us.
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