Canon Camera Software Forum

Resolved! CR2 photos darker than jpg

I downloaded 49 photos of an outdoor shoot today. After downloading, I sent them to the dedicated file and started to scroll through them. The CR2 photos would be light but after a couple of seconds would darken in comparison to the jpg photo. Never ...

Resolved! EOS Utility: Remote Live Shoot with Flash and view Histogram

Hi all,It is my first post (and sorry if it is duplicated as it seem to not have been submitted). I have a 5DSR with a pair of Elinchrom studio flash. I connect to EOS Utility on my laptop via USB.I use EOS Utility to remote control my camera but wan...

Apple: "It's a Canon issue!".....Canon: "No, Apple's Got a Problem" ---- Sound familiar?

Hello All, I'm new to the site, so you know if I'm chiming in, I have to be at wits end with a problem. I have a Canon 5D Mark IV and I've been waiting seems like forever for Apple to release their new MacBook Pro with Apple Silicon (M1 chipset)...

Resolved! Image Transfer Utility 2 - unable to select Network storage location (NAS)

Hi, I am wondering is it me or is it some stupid Canon's bug: I tried both Mac and Windows 10, and I am unable to select a network (or mapped drive on Win) for "Image Saving Location". Having NAS is not uncommon these days. Anyone tried? Is there a w...

issue with EOS R5 firmware v1.5.1 upgrade

I recently receive an email from Canon that the new firmware v1.5.1 for EOS R5 is available. I downloaded the firmware file, eosr5-v151-mac.dmg, to my iMac desktop computer. However, I tried to open this file by clicking it (to produce .fir file), bu...

DPP 4 Problem with applying labels (check marks & ratings) to movies and time-lapse movies

I recently upgraded to DPP 4.15.20.0 and noticed that I am no longer able to apply or edit labels to movies and time-lapse movies within DPP. Did that feature get dropped or is there a problem with my installation? I'm running DPP on macOS 11.5.2 Bi...

Cannot install DPP 4.11

I am on a Mac Mini running Mojave. I tried downloading DPP 4.11 and it goes as far as "Extracting Files" when I double-clicked the installer, but then the 4.11 version never appears, anywhere. I have tried to redownload it several times as well as mu...

MacBook Pro does not recognize EOS 60D

My new MacBook Pro with Monterey 12.0.1 and Apple M1 chip does not recognize my Canon EOS 60D. Apparently the Canon Webcam utility software has not been updated to keep up with the latest Mac operating systems? Anyone know why this is? Very frustrati...

My Canon is holding my videos hostage

Not to be dramatic, but I'm about ready to call it quits on my Canon EOS M100.The Camera Connect app can't connect long enough to download the videos, so I was hoping to connect my camera to my laptop (a MacBook Pro) to download the videos there. Whe...

Digital Photo Professional VERY slow when set to Use Graphics Processor for Image Processing

I have an ASUS TUF Gaming Plus, with 32 GB Ram running at 2133 Mhz and and a properly functioning MSI GeForce RTX 2060 GPU with up to date Windows 10 system that has NVidia Driver 456.71 installed on the GPU (by Windows 10 itself). I am using a Cano...

eos utility 3 crashes when switching to live view mode

eos utility 3 crashes when switching to live view mode. A focus error message also appears. Before everything worked well, after a long break I decided to take pictures again but this problem appeared. I also want to note that everything works fine o...

Trouble connecting my EOS 90D to EOS Utilities

Last year I purchased a 90D and since then I have had nothing but trouble getting it to connect to my computer. I would really like to get the EOS Utilities to work with this camera as it will organize my files automatically. I first tried to connec...

File Name Prefix Change - Partial Failure

I have an EOS Rebel T7.I decided to change the default file prefix from IMG_ to T7_ to help distinguish from other cameras when looking in, for example, Windows Explorer.If I download a photo via a wired connection, the T7_ prefix is in place as desi...

Resolved! Disable Eos Utility 3 from auto starting

I still want the Eos Utility 3 software but is it possible to stop it from automatically starting when my camera is connected to my computer via usb?If so how do you do it.I am using a Windows PC - Windows 10Many thanks in advance for your help

Canon Digital Photo Professional Issue Report?

Hi Everyone,I am new to Canon Forums.Is this the correct forum to post a problem/issue with Digital Photo Professional?Or is there a more appropriate place for problem reports to DPP?Thank you

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Posts

Resolved! CR2 photos darker than jpg

Resolved! EOS Utility: Remote Live Shoot with Flash and view Histogram

Apple: "It's a Canon issue!".....Canon: "No, Apple's Got a Problem" ---- Sound familiar?

Resolved! Image Transfer Utility 2 - unable to select Network storage location (NAS)

issue with EOS R5 firmware v1.5.1 upgrade

DPP 4 Problem with applying labels (check marks & ratings) to movies and time-lapse movies

Cannot install DPP 4.11

MacBook Pro does not recognize EOS 60D

My Canon is holding my videos hostage

Digital Photo Professional VERY slow when set to Use Graphics Processor for Image Processing

eos utility 3 crashes when switching to live view mode

Trouble connecting my EOS 90D to EOS Utilities

File Name Prefix Change - Partial Failure

Resolved! Disable Eos Utility 3 from auto starting

Canon Digital Photo Professional Issue Report?

Using DPP and stacked telephoto extenders

Using DPP to upscale image

EOS Utility for Mac Silicon, Communication with th...

Content creating software doesn't recognize my cam...

EOS Utility 3.18.41 cannot use iCloud Folder

Color profile options vary by image in Lightroom

EOS R7 recommended stuff beyond firmware update

Zoombrowser not recognizing PowerShot SX170 IS

[Feature Request] Camera Connect - Automatically s...

EOS R100 Getting animation firmware pre-installed