cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Image Transfer Utility 2 - unable to select Network storage location (NAS)

mikep2021
Apprentice

Hi,

 

I am wondering is it me or is it some stupid Canon's bug: I tried both Mac and Windows 10, and I am unable to select a network (or mapped drive on Win) for "Image Saving Location". Having NAS is not uncommon these days.

 

Anyone tried? Is there a workaround?

 

Thanks,

Mike

1 ACCEPTED SOLUTION

File %appdata%\CANON INC\ImageTransferUtility\AppInfo.xml contains path to save folder. Try to change it there.

View solution in original post

5 REPLIES 5

shadowsports
Elite

Greetings,

After the (pairing) connection is made to the computer and you press the computer icon in the utility, what happens if you select "Set Destination Folder"?  and specify the path to your NAS?

 

Potential issues I see:

 

Permissions

Entering an Incorrect path

~Rick
Bay Area - CA


~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, +Canon Control Ring

~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It

The error is always "Cannot write to the selected folder. 

Select another folder.", no matter what NAS or other PC's mapped drive I choose, even if it is a mapped drive to the same box, and it is perfectly writable.

So, no it is not a permission issue or an incorrect path.

 

I'd love to hear from people that are actually doing it, and if they had to do it in any specific way.

File %appdata%\CANON INC\ImageTransferUtility\AppInfo.xml contains path to save folder. Try to change it there.

Changing the path in the AppInfo.xml works but would be great if Canon could fix software so you could save to a mapped network drive.

and if you are on MacOS:

#read current:
defaults read com.canon.ImageTransferUtility2 SaveRootFolder 

#write desired location:
defaults write com.canon.ImageTransferUtility2 SaveRootFolder /Volumes/MyVolume/MyPath

 

Announcements
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
10/14/2022: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!