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Resolved! Trying to use footage from Dual Fisheye Lens in Premiere Pro

I'm not sure where to put this question.  I am on an M1 Mac running Ventura.  My Premiere Pro version is 23.3.I shot a 2 minute 30 second clip on an EOS R5 with the Dual Fisheye lens.  I have downloaded and installed the Premiere Pro plugin.  The ins...

pedz by • Rising Star
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EOS VR Utility - HEVC Authenticator Not working

Hello. I'm attempting to use the EOS VR Utility. I installed it on my Apple M1 Max Macbook pro running Mac OSX Monterey 12.3.1 - I originally installed the software and registered an EOS R5 Camera so that I could download the HEVC Authenticator. I th...

5D mark ii not recognized, Eos Utility 3

HIAfter updating to Catalina , Eos 2 no longer permitted remote shooting but continued to allow file transfer. After updating the EOS utility to version 3 the camera is not recognizable.  Does anyone know if this is a generalized problem or specific ...

paull by • Apprentice
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DPP4 Adding Text to Photo

I downloaded Canon Digital Photo Professional 4 and cannot find where I can add text to a photo.Can you send me step by step instructions on How to add text to a photo using this software?  Please

CherylB by • Apprentice
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Resolved! Transfering photos to editors?

For a while I had used Dropbox but they have started charging for the service. I have used it in the past with great success. I have looked at two things one magazine requested: WeTransfer and YouSendIt. They all charge but offer different plans. I c...

Resolved! Canon R6 and Canon Connect App on iPhone

I am trying to use the Canon Connect App to transfer photos from camera to phone. I have never had a problem previously, last did it in November.Each time I hit import an error message comes up and says 'to save images on the camera to the smartphone...

Resolved! Digital Photo Professional and MacBook

I have a new !!! EOS R6 Mark II.  I installed Digital Photo Professional on my MacBook Pro M2 (running OSX Ventura).  I have two questions:1.  My camera downloads to Digital Photo Professional.  I would like to be able to download photos to Mac Photo...

Resolved! Connecting to Image.Canon Wifi Date Time Error

Hi I have 2 sx530HS and both were setup with Image Gateway and all was working fine no problems until the shutdown of the server.  Today I tried to connect them to the new Image.Canon server and every time I try the update cloud button on the cameras...

Resolved! DPP 4 Red vs Black AF Squares

When I use cannons d pp4 and I checked the autofocus squares sometimes some are red other times with the same auto focus setting they're all black can anybody explain that to me. I have a 77D 45 squares.

EOS Utility for EOS R7 with MacOS Monterery 12.6

I downloaded the EOS Utility software for MacOS.  I could not specifically find the OS Monterery 12.6, just Monterery 12.  When I double-click on the EU3.16 Installer it extracts files, but then nothing.  There are no files and no installation page. ...

Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

07/22/2026: New firmware updates are available.

EOS R6 Mark III - Version 1.1.0

EOS R6 V - Version 1.1.0

05/13/2026: New firmware updates are available.

EOS R3 - Version 2.1.0

EOS R1 - Version 1.3.0

EOS R5 Mark II - Version 1.3.0

EOS R6 Mark II - Version 1.7.0

EOS R8 - Version 1.6.0

EOS R10 - Version 1.8.0

EOS R100 - Version 1.3.0

EOS R50V - Version 1.2.0

PowerShot V1 - Version 1.2.0


04/28/2026: Service Notice: Caution Concerning use of Lithium Batteries

03/17/2026: New firmware updates are available.

EOS R7 - Version 1.8.0

EOS R50 - Version 1.5.0

SELPHY CP1500 - Version 1.0.7.0

PowerShot V10 - Version 1.5.0


02/23/2026: New firmware update is available for EOS C50- Version 1.0.3.1
01/23/2026: New firmware update is available for RF 24-105mm F4 IS USM- Version 2.0.7

01/20/2026: New firmware updates are available.

EOS C70 - Version 1.1.3.1

EOS C80 - Version 1.0.5.1

EOS C400 - Version 1.0.8.1

XF605 - Version 1.0.8.1


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)
05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1
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