Rebel T6 not recognized by EOS Utility versions 2 OR 3 --

[kwetal]

Hello everyone -- I have a Rebel T6, which I am trying to connect to my EOS Utility software so I can shoot tethered. My computer recognizes the camera when I plug in the USB cable and I can download using the computer's native Image Capture software. But the EOS Utility software does not see the camera, and all the options stay greyed out in the dialogue windows. I have WiFi disabled (I've tried it both ways), I have the latest Utility software freshly installed (3.15), I've used the original USB cable, a new cable, and a Tether Tools cable, all with the same results, both through various hubs and directly to the computer's own port(s). I'm guessing it's some basic setting I haven't done, but I'm out of ideas! Can anyone help? Thanks so much!

-- 2020 iMac, Intel-based (NOT an M1), running Monterey 12.2.1

[jrhoffman75]

Check and see if there are permissions that need to be authorized for the software in the Security page of System Preferences. EOSU3 requires authorization in Files and Folders.

[kwetal]

Thank you for your reply, but when I go to the Security panel it says EOSU3 already has Full Disc Access. Still baffled...

[Guru2681]

Forking same! I'm so fed up. 

I also have the T6, and I tried with my Microsoft Surface Win 10pro and now another Win10pro system with no built-in camera. The whole idea is to avoid the possible built in issues. Nope. Still not even working. 

I've quit the EOS Utility; I have disabled wifi/nfc; I have verified that my camera works by trying the "Live Shooting" feature in the utility, so it's DEF not the cable; I am hard-wired power into camera AND USB directly into pc. I'm at a total loss, and nothing online has helped. 

Please help us! I can send logs, screenshot, whatever.