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Canon M50 Mark II question

dutehoki
Apprentice
Hey Everyone,
I just got myself a Canon M50 Mark II, also owning the M50. I got the Mark II so that I could have "Clean HDMI" out of the camera. Currently I have the setting set for that. I put the HDMI cable into the camera, and then into my capture card in my computer. What I am seeing in my livestream/recording software is a squished output of the "Live View" screen. I have video with bars on the top and bottom of the frame and a grey outline on the top and bottom of the frame. So basically I am not seeing the full 1920x1080 of the frame, but only seeing the output of the "Live View". I can record video to the SD card and the video is perfect. I am not sure what is going wrong, but it is sure frustrating. I also tested my Canon 90D and it works perfect, so it isn't my capture card or my software on the computer.
 
 

 

 

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1 REPLY 1

Waddizzle
Legend

I do not own that camera.  Check the User Guide to see if you need to switch to Movie Mode.

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