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EOS Rebel T5i Unable to see photos on camera

madhuvinod23
Apprentice

Hello - I have a Rebel T5i camera. I started facing issues with my memory card today. I am unable to see photos on camera. I see a question mark (?) when I preview them. When I try to read the files on a mac, I don't see any photos at all. It only has empty folders in it. Are there any utilities I can run on the memory card to retrieve the photos?

3 REPLIES 3

Tintype_18
Authority
Authority

No photos in the screen? Hmmm. What brand card? Have you tried another card?

John
Canon EOS T7; EF-S 18-55mm IS; EF 28-135mm IS; EF 75-300mm; Sigma 150-600mm DG

kvbarkley
Legend
Legend

If it is a name brand card, the mfg will often have recovery software.

Is this a full size card or a micro card with adapter?

How often do you low-level format in the camera?

 

stevet1
Elite
Elite
madhuvinod23,
 
I can't address the photo recovery software, but Ihe question mark (?) in my camera usually indicates a photo that has been deleted, usually on the computer. At the very least, I would get another card. Format it in the camera.
Are you sure you are not hitting the delete key on your camera or on your Mac?
 
Steve Thomas
Fresh new look
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