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Canon EOS VR Premiere Plugin limitations + feature request

Currently, the Canon VR plugin for Adobe Premiere (and the VR utility) require a jpg or mp4 that is directly exported from the Canon camera with proprietary meta data written that tells the plugin to automatically do Canons equirectangular projection...

Delrious by Apprentice
  • 1553 Views
  • 2 replies
  • 1 likes

Resolved! C70 download site

Hello!New member here.I recently purchased a C70 camera. I'm registered on the Canon site, but when I try accessing the download and update page I get the following message: You don't have permission to access "http://www.webprod.usa.canon.com/suppor...

EOS Utility for 7D, Lost CD

During a cleaning, I lost the Canon installation CD for the EOS 7D camera, without the CD I'm not able to work with the live view of the computer. How can I get the full EOS Utility program for installation and not just the EOS Utility update, for Wi...

Camera Connect woes with EOS M50 and Smartphone

Hello I've been having a terrible time getting Camera Connect to work with my M50 and Moto G9 Play phone.I can use Bluetooth for some basic functions, but geotagging is not working, even though the photos do show the little satellite flag in the corn...

Cannot maximize "show second screen" window - DPP 4.17

I'm using canon dpp 4.17. When I select "show second screen" the window opens on my second monitor but it doesn't fill the screen. There is no way to maximize it either. I've changed the resolution of the monitor. The resolution of the second monitor...

Resolved! EOS 5D Mark IV Can't import 4k videos over 20 seconds to PC

Camera: Canon 5D IVHello, I have recently started recording in 4K (4096x2160 - 29.97 fps - MOV) I noticed that I can't import it to my PC when the videos get longer, 20 sec videos work fine. But anything above that it just won't show up when I try to...

MajaT by Apprentice
  • 2458 Views
  • 3 replies
  • 0 likes

Resolved! One file crashing DPP

I have used DPP for a long time, my last version was 4.7.21.0Yesterday it crashed every time I selected one folder.  Other folders were OK.I tried unsuccessfully to update so uninstalled and imstalled 4.3.31.0 because I still had the installation fil...

Lundavra by Enthusiast
  • 1019 Views
  • 3 replies
  • 0 likes

CR2 File Conversion

Hello Everyone:I'm having trouble converting CR2 image files to images.  And once I can convert the files, how do I not lose image quality?Thanks in advance. 

Sdk for Powershot SX540 HS

Hi everyone, I would like to know if there is some available SDK for communicating with this camera model. I have been reading about it and I think that this model is not supported by the EDSDK. I'm I right? If that is the case, is there some other o...

amunoz by Apprentice
  • 779 Views
  • 2 replies
  • 0 likes

Dpp4.exe won't run

I need some help.  I downloaded files direct from canon support ....extracted/installed Dpp4 but it will not execute 14.16.11.0.  All other files I downloaded work fine (Picture Style Editor, EOS registration, webcam), however, upon selecting to run ...

dstall by Contributor
  • 2126 Views
  • 11 replies
  • 0 likes

Need to find out link for Canon t3i utility

Hi! I have a t3i, but lost the cds and I had to change my laptop... I have to find a link to download the utility for the model... I went to the Canon website but the camera model is old... Someone help me please? 

EOS VR Utility Error When Trying To Export

 I keep getting this error message on multiple files that I have tried to export. Each file plays fine and has no issues, but every time I try to export, this message pops up. Any advice would be greatly appreciated, thank you!

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Resolved! Use of Chromebook to process Canon .CR3 Raw files

I am thinking of trading in my Windows laptop for a Chromebook.  Currently I am using DPP4 to process Raw files, but it will not work in a Chromebook.  I read that you can access Adobe Photoshop Express online, but the documentation I found lists sup...

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