05-20-2023 08:34 PM - edited 05-21-2023 01:55 AM
I've downloaded the latest version of EU on my MacOS Ventura. The app will start, but it doesn't seem to recognize my camera. None of the icons result in any action. I've used EU for years with other (older) Macs, but this one just works differently. It seems that EU should support MacOS Ventura, but it won't respond... it starts, but that's as far as it goes. ANy ideas???
05-21-2023 04:12 PM
Welcome.
MacBook Air M2, macOS Ventura 13.4, EOSU 3.16.12, EOS 1D X Mark III
I can connect to EOSU3 if I connect camera to the USB-C port closest to the MagSafe power connector. Not recognized if I connect to the other USB-C port.
05-24-2023 07:20 PM
That was a good guess, but unfortunately, it did not work for me. There is a random-ness to the failures. About 95% of the time, EU3 will not start - the other 5% of the time it does, and when it does, picture downloading at least, works normally. There also seems to be a contention between Apple's Image Capture app and EU3. For example, after connecting the camera to the USB-C port next to the magsafe connector, and getting no response (no EU3 connection), I tried launching Image Capture, and then suddenly EU3 launched, but Image Capture did not connect - did not even register the camera . I tried other permuations, combinations and sequences of USB ports, powering the camera up & down, etc, but only managed one successful connection out of about 50 attempts.
The technique I've had best success with is this:
My conclusion is that this is an incompatibility/"bug" between macOS and EU3. I wonder if it might be possible to disable Image Capture to eliminate the contention, but I've found no way to do that yet.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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