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Resolved! How to retrieve videos deleted from memory card

Hello! I've recently used Canon Camera Connect to transfer pictures to my phone. I didn't know that videos cannot be transferred via phone so I deleted them as soon as the transfer finished. Is there any way that I can retrieve those videos? Hoping f...

shaw2 by Apprentice
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  • 3 replies
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Canon Connect - Cannot Reset Password - Cannot Log In

I have removed and reinstalled the app.I sign in with my email address and then click on "Need a new password"I receive the reset password link via email. However, after typing in my new password, first name, language and country, selecting "Continue...

Canon Connect cannot reset password

I have a Canon USA account. No issue logging in there. On the Canon Connect app, I could not log in as there was an issue with the password. Requested a new password and click on the link received via email. I fill in the new password and "missing" i...

Camera Connect won't let me connect

You spend money on a camera R52 and the R5, you download the APP Camera connect and no matter what ID I use it won't let me connect. Hopefully, I don't have to buy this app to connect to these cameras? Now I have more Canon ids then I ever not want! ...

Ghostcod by Apprentice
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  • 1 replies
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Resolved! Color profile options vary by image in Lightroom

Hi, So I bought a new camera (Canon EOS R) and I absolutely love it but I am having issues with Ligthroom and the Color profiles. I shoot in RAW so when Import images from the SD drive in Lightroom some of my images give me Adobe Profiles (Adobe Colo...

66898841538__CBBF9FBA-396E-4550-9254-76A2549D5D18.jpg

Resolved! DPP processed resolution is 1/2 (4096 instead of 8192)

I shot an event last night using an EOS R5 saving the files as CRAW and JPG large.  When I view the CRAW files in DPP zoomed in, the full resolution is 1/2 what it should be; about 4096 wide instead of 8192.  JPGs are fine.  When I process the CRAW t...

maxvlink by Apprentice
  • 2341 Views
  • 1 replies
  • 0 likes

Resolved! EOS Utility 2, download pics without subfolder?

On behalf of my non-tech-savvy brother, as I'm his go-to for tech support: My brother has a Cannon EOS 70D, his current computer runs windows 11, and since the software from his original disc that came with the camera wouldn't even install anymore (e...

BBWolf by Apprentice
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  • 5 replies
  • 0 likes

Resolved! EOS Utility 3 not working on macOS Sequoia

I recently upgraded to the new macOS system, Sequoia 15.1 for my computer.  Prior to the Sequoia update, I had no problem loading photos from my EOS Rebel T6i to my computer.  After the update, I am unable to transfer the photos into Adobe Bridge.  I...

Show Focus Points in Lightroom Classic

Free Lightroom Classic plugin "Focus Points" - greatly improved version V3 available! - Post-processing & Printing - Photography - FM Forums I have confirmed it works for 1D X Mark III and M200.

Issue Tethering EOS R to Lightroom Classic

Weird issue, need some help.  For several months, i've been tethering a Canon R to Lightroom Classic on a MacbookPro (Sonoma 14.2.1) with no problems. Monday morning, works fine. Monday afternoon, i get 'The file appears to be unsupported or damaged'...

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