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Canon HFG20 White Balance - Greenish tinge, dull colors

Hi, My Canon HFG20 (on the left in the picture) seems to have difficulty white balancing properly. It has been subtle in some ways, but I keep seeing it not looking 100% right and I finally did some tests about this yesterday. It seems to have the mo...


Canon HF R42 Microphone Buzzes When Plugged In

I recently purchased the Canon HF R42 and noticed that when I plug in the camera, with the power cord it came with, and use an external microphone of any kind that there is a loud buzzing noise that is generated. I have tried AudioTechnica ATR-3350 a...

alcomey by Apprentice
  • 7 replies

MY vixia hfs100 screen won't undim

I have a Vixia HF S100. On occasion I have left it in my car in hot tempueratures and, when started, the screen would be dimmed and the joystick would only move the cursor left and right on the screen. ( I could still see the screen if I shined a lig...

How to stop auto chapters

Hi. I have a HG20 camcorder and record very long video. My problem is the camcorder puts in auto chapters or scenes every 15 mins or so. So if I record say 2 hr of video in one session, I end up getting 8 separate chapters / files.Is there a way to s...

Canon G20 does not read battery charge!

I have a Canon G20. I have three batteries, BP 808, BP809 (both Canon) and BP827 (Watson). When I charge these batteries on the camera, it charges fine and reads the charge fine too. But when I charge the BP809 and BP827 on a Watson charger, even whe...

RLIWMA by Apprentice
  • 2 replies

Resolved! 3rd party batteries on VIXIA

I ordered an extra battery with my VIXIA HFG10 because the one it comes with does not last long enough.  However the extra battery I received is a 3rd party battery and it WILL power the camera, but shows me a message that it cannot communicate with ...

stahld by Apprentice
  • 3 replies

VIXIA HF R500. It won't charge.

I have a Canon Vixia HF R500 and it won't charge the battery any more. Once connected to AD adaptor, the red LED turns on as if normally charging, but actually not at all. The camcoder works fine on AC adaptor. I wonder if it is a problem of battery ...

armdurm by Apprentice
  • 2 replies

Resolved! Vixia HF R600 record with no sound option?

I am sure that I am missing something simple, but can someone please help me with how to record with no sound on the Vixia HF R600? I can see audio options for: Standard, Music, Speech, Forest & Birds and Noise Suppression modes. (Noise Suppression =...

Combine AVCHD video files from HF100 smoothly?

I own a Vixia HF100 camcorder for which there is apparently a recording  file size limit of 1.9 gb. This means that when I videotape an event that is longer than around 17 minutes the camera/SD cardbreaks the file into sections. When played back with...

Unable to configure XA25 wifi with CameraAccess

I have been wnable to configure XA25 wifi with CameraAccess on a IPhone 6.  No clear reason why the camera is either not broadcasting or not being seen the by the IPhone.  Anyone has a walkthrough or a solution to this problem?  Exact settings on cam...

Rigglord by Apprentice
  • 1 replies

My computer wont detect my Canon vixia hf r400

Please Help me. My computer wont detect my Canon vixia hf r400 im running windows 8 and I tried everything from installing the drivers to the USB ports, I have my ports in legacy mode and still wont detect. I have USB 3.0 ports but I can't imagine it...

VIXIA HF R700 vs VIXIA HF R600 battery life

I'm considering one of these two camcorders. I understand the VIXIA HF R700 comes with the BP-727 battery and has a longer life. Would the VIXIA HF R600 using the BP-727 battery would have the same duration as the VIXIA HF R700?  Can the BP-727 batte...

kent510 by Apprentice
  • 1 replies
Getting started

New to the community? Here's some information to help you get acquainted:

03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.