Hello All, I am having difficulty uploading videos and pictures to my Window 7 PC. It does intially give the error that "MTP USB device" software cannot load. I have followed all of the instruction in the last post. It's very strange because when I c...
Hello, Just wanted to give you some feedback for the final solution: Since your suggestion did not work for me, I called Canon. They suggested all that I had already done. Their solution was to go to a data recovery center to retrieve my videos. Sin...
Thanks very much for your suggestion, but it did not work for me. I called customer service and they seem to think a file was corrupted therefore I need to find a data recovery service to retrieve my files.I own other cameras and never had any upload...