Thanks. While I didn't get the answer I hoped for, I believe that what they said sounds right, and it tracks to what you heard. I'm not about to pay the repair charge for what is really a minor inconvenience. I have another battery. I just need to...
Thanks, but this does not resolve the problem. I have charged the camera as you describe several times. If the primary battery is removed for long enough to charge it, I lose the time settings. I can only conclude that the back up battery has fail...