I am working for a third party. They called in stating that their scanner is not detecting scan sheets. I remoted in, stopped the service, restarted it. Made sure the scanner was on, had them connect the USB directly to the computer and not the docki...
I have an Lide 400 scanner running the Canon U Scan Utility in Scan Gear mode. I love it, the images are superb. However, I'm having a bit of a problem operating the zoom/paper size setting utility. It seems to automatically zoom to the extent of ...
Are thire going to be Windows 11 drivers for DR-G1130 as i tryed the windows 10 but they do not install click next and will not advance, If this model is no longer supported up to windows 11 can you send me information on a simular model the will be ...
I just installed Windows 11 home. I cannot find any Driver for the DR-C125 Scanner for Windows 11. Does anyone know any options I might have to continue using the scanner?
We have a new DR-G2140 scanner. Only first thing in the morning, the images are all black. Sometimes if we restart the PC and the Scanner at the same time it will come around. We have put a new USB cord and different PC and still the same results. An...
I am running into an issue while scanning. If there is a paper with another paper taped onto it, it takes the paper then stops mid scan, it will not continue to scan? I tried to adjust the "double feed Detaction" it did not work. Any help would be gr...
I just purchased the Image Formula RS40 following the death of my mother and attempting to prepare photos for her memorial service. I have an iMac with Ventura 13.4 as operating system. Have been unable to download the drivers with the message "Cap...
I have a Canon Lide 120 flatbed scanner that purportedly goes up to 2400x4800 dpi and I’m torn between using it and spending money on something nicer to resell later. Anybody got any perspective on this model for scanning in 4x6 photos? Going over th...
Hello,I had reassurances that my new scanner would have proper TWAIN drivers to work with my new iMac running MacOS12. Nothing happens when I plug the printer in and I've downloaded several times the driver you have on your support page. What am I ...
We upgrade our to MS o365 our Outlook version is Microsoft 365 MSO version 2304 build 16.0.16327.20200 64 bit, after the uprade our Cannon DR-3010C can't scan to email we get a login error message, I'm uninstalled and reinstall the drivers and Captur...
Hello!I have a Canon imageFORMULA DR-G2110, which is approximately 3 years old. We scan around 20,000 pages per week currently, but in the past have scanned 30,000-50,000 per week. We have kept up on cleaning and maintence, as well as changing out ...
Scanned an old book and want to turn it into a pdf.Using canon mp navigator ex 3.1 canoscan 9000f on a windows 10 machine (up to date).There's plenty of diskspace - terabytes. The PDF is going to be big, maybe 1.0 GB.I get a popup with this message:...
I bought the Canoscan LIDE400 with OCR etc for the business to simply scan receipts and copy the images into our account software. The autoscan allows no option to save as an image, only ever saves in PDF. The options dialogs do not allow to change t...
What is the best brightness setting for scanner image formula R40 so that pictures don't come out very dark?
My scanner has stopped creating multiple images when I scan multiple photos at one. I have uninstalled/reinstalled and followed all the directions in the manual. Does anyone have a solution?
