Where can I find updated web announcements for this issue? To Users of the imageFORMULA CR-Series Check ScannersThank you for using Canon products.An issue has been detected that impacts the imageFORMULA CR-Series Check Scanners when Microsoft’s Win...
My scanner issues an error message stating that the shipping lock is on. It isn't, but I try to clear the alleged problem by pushing the slide to the locked position, then back to the open position. I then reset the scanner and it works for a while, ...
I have the older Canoscan9000F scanner which is in excellent condition, however I have not used it for a while. I recently found some negatives I would like to scan. There doesn't appear to be software available from Canon now to do this but I seem t...
We have a Canon DR-2110 scanner that is about two years old. The scanner is showing an error message on the screen intermittently. The error says: HARDWARE ERROR #E032 Is there something I can do here to resolve that, or do we need to schedule a serv...
Followed all directions for installing and can not get it to work. Error message is: On Clicking on Captureontouch on software appls get "Cannot Find Scanner". Check of installed hardware shows it is installed and working. Help ?? Thanks Dave
Hello,I had reassurances that my new scanner would have proper TWAIN drivers to work with my new iMac running MacOS12. Nothing happens when I plug the printer in and I've downloaded several times the driver you have on your support page. What am I ...
Hey, for the replacement of our current scanner, the DR-S350NW came into consideration. We need a scanner that can write compressed TIFF (300dpi, 24bit color) directly to SMB shares with no PC. The manual does not give any information on the compre...
Hi my scanner dr-x10c turn on and display error e46 on screenSomeone can help me
I have an older DR-6010C and have been using the TWAIN driver only. Now need to install and use CaptureOnTouch. Can't find the program download on the drivers and download area in support. Am I missing something? Where can I download and install the ...
Hi, I recently acquired a Canon Canoscan 5600F flatbed scanner that I wish to use digitizing some 35mm slides. When I down loaded the available driver from the Canon web page, I got the message that it wasn't compatible. I'm suspecting ...
I was unable to connect my Lide 120 to my new Macbook running Sequoia 15.1. I downloaded the Canon IJScan Utility2 and got that message. I got that message with everything I tried downloading from the software and drivers section. What should I do...
Lately I have been unable to use my CanoScan LiDe 300 more than for one page, and then only by using the AutoScan function. Also, I successfully downloaded the IJ Scan Utility but can't get a shortcut to work. I'm using Windows 11. BTW, I've used Can...
After working well for four years, my LiDE 400 stopped in the middle of the scan and would not restart. Canon IJ Scan Utility Light v4.1.2 blinks up "please wait momentarily" and then never scans. MP Navigator EX 4.0 says "Cannot communicate with sca...
We use over 35 document scanners, most of which are Canon. Over the past two weeks, I have had two Canon scanners that stopped working about the same time because the scanning app, FlexiCapture Scanning Station, can not connect. Both scanners are Ima...
i have DRC 240 scanner installed in ubuntu 16.04 after updating Ubuntu 24.04 its not showing . how i update or find driver for Ubuntu 24.04
| Subject | Author | Posted |
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| 07-12-2026 11:00 AM | ||
| 05-10-2026 05:33 AM | ||
| 05-04-2026 04:43 PM | ||
| 03-19-2026 09:42 AM | ||
| 03-12-2026 12:29 PM |
New to the community? Here's some information to help you get acquainted:
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
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