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PRO-4000 Purging Job Queue on Restart

Anyone know if there's a way to stop the waiting print jobs from being cleared when the printer power cycles? We have had, on occasion, a couple of errors which required a restart and after which, all pending print jobs are lost. This can be tricky t...

pgt by New Contributor
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  • 3 replies
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Resolved! Pro-1000 – Magenta cast – double profiling again

I know this issue has been discussed in this and other forums many times. However, the specific problem in my setting has not been addressed so far – at least not in a Windows enviroment (similar problem, but MacOS: http://community.usa.canon.com/t5/...

01_the test image.png 02_A_PSP-works nicely.png 03_B_photoshop print via driver.png 04_B_driver setting-1.png
Nik123 by New Contributor
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  • 5 replies
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Pixma Pro-10 Disable Printer's Color Management

I have a Pixma Pro-10 on a Macbook Pro running Sierra (10.12.6). Everything is working fine except I want to print through Photoshop CC 2018 not Print Studio Pro. I have been all over the internet searching for how to accomplish this. In one thread (...

AnneK60 by Occasional Contributor
  • 3373 Views
  • 8 replies
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Resolved! Pixma Pro-10 print alignment issue

Hello all! I'm a bit baffled here. I just got the Pixma Pro-10. Everything seemed to be going fine. I've printed out quite a few prints of my work...getting ready to list them on my website. Standard 8.5" x 11" papers. But, I've found out the borders...

Resolved! Cropping Pixma Pro-100

I'm just beginning to use my Pixma Pro-100 printer. The quality is outstanding! I have a question about cropping. I'm using 4x6 paper, and, for this application, I would like the photo to pring on the whole piece of paper. I went into Lightroom and s...

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harmstrong by Occasional Contributor
  • 3980 Views
  • 11 replies
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Pro 1000, Red Printing Brown

I have a NEC Spectraview calibrated monitor and use appropriate paper profiles.  99% of the times, what I see is what I get.  However, I'm attempting to print a blood red, yellow and orange mushroom which is coming out brownish and a touch dark.  Nee...

irkedpro by Occasional Contributor
  • 1751 Views
  • 2 replies
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Canon Pro 100: Prints "lightly hazy" or blurry

Hi all, I have purchased the Canon Pro 100 to make art prints of my pastel work. While I generally understand paper quality and have had prints made in the past (with large format or out-sourced at a print shop), I am getting frustrated with the "haz...

mfakult by New Contributor
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  • 3 replies
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Resolved! Two Sided Printing

Can someone please tell me how to turn on two-sided printing? Mac/ Pro-100 Print setting two-sided "off" and gray.  Can someone please help?  Please and thank you! 

My Image Garden

I have an issue with My Image garden. It will not install on windows 10. When selected to install, i get through the language and region setting, it then starts the extraction. After it has finished the extraction, the software deletes itself without...

rb48901 by New Contributor
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Resolved! New Pixma Pro-100 suddenly smearing, excess ink

For the past week, I have printed 7 to 10 prints per day on the same paper with no problems. Suddenly this morning, my printer is giving me smeared, excess ink prints. I have tried printing nozzle chexks and head alignment pages as well as cleaning t...

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Douglas2 by New Contributor
  • 5124 Views
  • 10 replies
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Print Studio Pro and Lightroom Classic CC

I'm trying to install PSP with Lightroom Classic CC, and I've received a message everything installed properly; however, from the Library, when I go to Library--Plug-in extras, I see nothing. Before I moved to LR Classic CC, this is where I'd see my ...

harmstrong by Occasional Contributor
  • 6925 Views
  • 7 replies
  • 0 likes