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Pixma Pro9500 Mark11

Help09
Apprentice

I have switched from a PC to a Mac mini.  My printer is an 09, I think.  I have the MacOS Monterey.  My printer setup disk needs to be updated to be compatible with the Monterey.  How can I get a disk or how can I get the setup driver for my printer.  The printer pops up when I attempt to print something, but it doesn't print.

 

3 REPLIES 3

jrhoffman75
Legend

I don't believe that this printer is supported on macOS later than macOS Sierra.

If you contact Canon at 1-800-OK-CANON I believe they have an upgrade program for printers that are no longer functional due to computer operating system upgrades.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

I appreciate your response.  I just called and was told by a recording that my product is no longer supported via telephone, just on the website.  I had tried the website with no luck, prompting me to check with the community.

Thank you again.

jrhoffman75
Legend

Ask for the Loyalty Program. 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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