03-27-2019 11:31 AM
I have Canon PRO-1000 & PRO-2000 printers and have a problem using Canon Print Studio Pro. I just updated our Apple Macs to OSX Mojave v10.14.4 and it appears Canon’s Print Studio Pro does not like the newer OSX. One problem is that every time I re-open CPSP it does not save the settings from the previous print message, even if it is the exact same image file. I tried Registering unique settings, but when I go to apply them I always get the error message that “the contents of the registered item could not be applied”.
Any thoughts or suggestions would be greatly appreciated.
Solved! Go to Solution.
03-27-2019 12:40 PM
Looks to be a Mojave problem. See above posting.
03-27-2019 01:14 PM
I called Canon Support and learned there is a new Driver for the PRO-1000. I installed the new driver, but the problem still existed until I completely Deleted all of my Saved print settings and then created new ones. Now, all is good.
03-27-2019 02:55 PM
I guess you mean the Pro-100, not the Pro-1000. I have also been on the phone with tech people but even though I have deleted the saved print settings the problem remains. It's an annoyance certainly. The person I talked to was baffled by this and promised to get back to me. If he does, and there's a solution, I'll post it.