I haven't used this printer for awhile but recently I've noticed that the colors in the prints are a slightly darker than they appear on screen. I ran the nozzle check and found that there weren't any streaks but the colors were not appearing as they should (see below).
As you can see the magenta is practically the same color as the photo magenta as well as the cyan and photo cyan. Also, the black is lighter than the gray. I replaced the cartridges and the result was still the same.
I've cleaned and deep cleaned the heads but it still doesn't make any difference.
Can anyone explain what I would need to do to get this to print properly again? It used to work beautifully.
2 ACCEPTED SOLUTIONS
You can go into the printer driver and ajust brightness and colors here:
But that shouldn't really be ncessary other than for some minor fine tuning.
Something definitely appears wrong to me, but everything I can think of you seem to have done.
Since you have Photoshop you could try downloading and install Print Studio Pro, but I am not hopeful it will change anything. Since it was working properly before the issue wouldn't seem to be general settings.
I can't think of anything else. Unfortunately, I don't think Canon offers support anymore for that printer.
Glad to hear you are getting where you want Don.
You could try this:
1. in the printer driver adjust the brightness and the color sliders (if they need it).
2. In the Main window select Save and save a setting selection with the name you want.
Then, when you go to print you just need to select paper and size and the Brightness setting should be remembered.
Hi John,
Following is the printer evaluation image as suggested. Sorry I couldn't get it rotated but hopefully you'll still be able to review it.
As you can tell everything is a shade darker than it should be. It's close as I said but not quite accurate.
Any thoughts on this?
Don
Here is what Canon says the nozzle check should look like:
Yours looks OK.
What operating system are you using?
That never hurts.
Can you print a screenshot of the settings you are using?
By any chance, if you go to Devices & printers in the Control panel does your printer have WS after it?
I did reinstall the drivers with an updated version, but that didn't make any difference.
The printer name does not have a WPS suffix.
Here are the settings as requested. Let me know if you were looking for something else.
You can go into the printer driver and ajust brightness and colors here:
But that shouldn't really be ncessary other than for some minor fine tuning.
Something definitely appears wrong to me, but everything I can think of you seem to have done.
Since you have Photoshop you could try downloading and install Print Studio Pro, but I am not hopeful it will change anything. Since it was working properly before the issue wouldn't seem to be general settings.
I can't think of anything else. Unfortunately, I don't think Canon offers support anymore for that printer.
