PIXMA MG2522 no black ink

[misterknowitall]

I recently had to unclog my black inkjet printer nozzle in deep mode because it wouldn't come out right. When I had to print out a document, it wouldn't come out at all. So, I tried to print out a test sheet, but no black ink came out at all! And this was a brand-new cartridge! Only the other colors came out. What do I do?

[Danny]

Thanks for joining the conversation, misterknowitall!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA MG2500 series.  The model number should appear on the printer's control panel just above the power button. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[misterknowitall]

PIXMA MG2522

[Patrick]

Hi misterknowitall,

Please follow all of  the steps on this page to resolve the printing issue you are experiencing:

MG2500 series > Troubleshooting > Problems with Printing Quality > Ink Is Not Ejected 

If you are still unable to print black, and your PIXMA MG2522 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA MG2522 and then click on the Product Support button.  When that page loads, click on either the Phone Support button or the Chat Support button to access support.

If your PIXMA MG2522 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.

[misterknowitall]

I caved in and got hold of another Canon printer after I sent the old one to Staples to have it recycled.

It's a TS3722 and I shelled out $40 for it.