PIXMA MG2522 says "stopped, no pages found"

[julie20wsu]

I am sending documents from my computer to the printer. The documents get sent, but then my it always says "stopped, no pages found, 1 page, 1 copy". Any ideas?

[Tintype_18]

What model copier?

[julie20wsu]

MG2522

[DerrickL]

This Windows sequence (it usually fixes “stopped, no pages found” on Canon MG2522):

1. Clear the print queue

• Settings → Bluetooth & devices → Printers & scanners
• Click PIXMA MG2522 → Open print queue
• Click Printer → Cancel all documents
• If it won’t cancel, reboot the PC after turning the printer off for 20–30 seconds.

2. Restart printer + PC

• Turn the printer off
• Unplug power for 30 seconds
• Plug back in → power on
• Restart the computer
• Try printing again.

3. Run a Print Test Page

• Settings → Bluetooth & devices → Printers & scanners
• Select PIXMA MG2522 → Print a test page
  • If the test page fails with the same message, it’s almost certainly driver/connection.
  • If the test page works, the problem is with the specific document/app.

4. Remove and reinstall the printer driver

• Settings → Bluetooth & devices → Printers & scanners
• Click PIXMA MG2522 → Remove
• Also remove it from Apps if Canon software/driver appears (optional but helps).
• Reinstall the Canon MG2522 driver, then add the printer again:
  • Back in Printers & scanners → Add device (make sure printer is powered on)

5. Check the printer connection type

• If you’re using USB, unplug/replug the USB cable (try a different USB port).
• If you’re using Wi‑Fi, confirm the printer’s Wi‑Fi is connected and that you’re printing to the same MG2522 
• shown in Windows.

[julie20wsu]

This is attached to a Mac desktop. Our tech advisor has come in and tried all of the above things, and it is still not working. That's why I decided to try going to the actual Canon site