Hello, I have a Canon ImageRunner Advance C5535i in my office. Literally every time anyone sends a print job to the printer, we get an error that "The appropriate paper size, LTR, is not available. Select another paper size, then press [OK] to star...
Hello,I am using Inventor and AutoCAD software and we only plot to 3 different size sheets of paper: C, D, and E. . Printing from Inventor seems to work without problems, it's just AutoCAD. The problem seems to be an issue between the plot dialog and...
Do I need to set up an authentication password for my Pro 4100's accounting Manager? I get this message when trying to add the printer to the accounting manager."A printer without an authentication password has been added. If you add this printer, yo...
Does Canon still support the 5250 Advance image runner copier? Is this copier too old to get a paper folding attachment to it?
We have an iPF780 that started to print blank sheets of mylar in the middle of the night without any job sent to the printer. We have involved IT, updated the firmware and reset the printer without success.
We have a customer wanting to scan to O365 using a GEN 1 device.The Latest Canon whitepaper suggests that the device supports TLS 1.2 for its own Security, but it doesn't state it supports TLS 1.2 SMTP communication. Which is why the scan to O365 may...
I dont have the original box that this printer came in. I plan on building a plywood container and was wanting to put the printer on several types of vibration isolation pads. A Uhaul truck is pretty rigid so i want to make sure i dowhatever i need t...
Hello, I own a small business and do the IT there. I was directed by my vendor to come here and voice my concern.We have a IR C5840i, and my users print on a day to day basis. They are all independent contractors and use their own computers.Some of t...
Hi, I have a canon ipf8400 that I've been using for years on an old Mac mini.I just updated to a new Mac mini running Ventura OS so I had to update the drivers. It used to be that the print from PDF files printing from Adobe acrobat would print very ...
Hi - My ScanSnap used to automatically detect the size of a scan and cut out white space when scanning, for example, an #10 envelope. Is there a way to do this on the flatbed scanner of the ImageRunner Advance DX C3826i? The 'auto' button doesn't see...
Hi, I have a problem where I can't disable the Send to Myself function on a few Canon printers, namely the ir 4225i, 400i, dx 527i and c3830i. I tried restricting sending to domains in the RUI but it blocks the option to send to email addresses too, ...
Hi . I'm using a pro 2100 . I have used Layout software for a while . When I send the image, It says sending then just disappears. If i send it through Adobe like AI or Photoshop it prints . what can be the problem Tx
Hi, I'm using SMTP2G as the SMTP sever. Settings authenticate in the web UI but will not send from the printer. Not sure what I'm missing.
Could not find the server. Check the SMTP server settings and the DNS settings.I have been assgined this task 2 days ago and i still cant figure it out I changed everything from stmp.google.com to the port to the dns nothing is working!I changed the ...
We have recently taken over part of a building and bought out the contents of the previous tenant. I have two (2) Canon Image Runner Advance copiers and would like to find out the cost of each of these. The Serial Numbers are: GPQ12[xxx] & GPQ12[xx...
