imageRUNNER ADVANCE 525iF lll paper autoload jammed

[Dr_Love_baby]

Hi all,

I loaded in 20 pages, hit print, 5 pages in I noticed a staple securing 3 pages. I unclogged the jam, hit the start button.. guess what happened? yes last two pages had another staple in it. Now, everything was removed but I am still getting the paper is jammed red light and the paper will not feed!

Any help would be appreciated!!

[Danny]

Hi, Dr_Love_baby!

Thanks for posting! While our forum community members are welcome to chime in, Canon does not provide direct support for imageRUNNER series products. Instead, your dealer will be able to help you! If you don't have a dealer and you're in the United States, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers in your area.

If you're outside the USA, visit http://global.canon and choose your country or region from the map for local support.

We hope this helps!