Canon Community

No drivers for the MG3620 on the Canon App! How do I get help so I don’t have to throw this printer

MF Scan Utility does not see imageCLASS MF743Cdw on MacOS Sonoma 14.3.1

Printer: Canon Color imageCLASS MF743CdwSoftware: Canon MF Scan Utility Version 1.10.14Computer: Mac mini 2018 intel, macOS Sonoma 14.3.1The scan utility used to work perfectly. Now I get the error "Cannot communicate with any of the scanners. The sc...

MAXIFY GX7020 Remote UI site can't be reached

I am attempting to access the remote UI on a Maxify GX7020. I have downloaded and registered the certification file but when I click login, it says the site cant be reached. I have done this through windows, chrome, and edge. What else do I need to d...

PIXMA TR8620a suddenly won't print a complete PDF file. Only titles etc but no content.

my printer will only print parts of a pdf document.  leaving off whole sections, like addresses or bar codesI am using a window 10 computer, the printer is connected by USB cable. I reloaded driversthe printer is TR8620athe current version is 1.002 d...

I cannot print Microsoft Word documents on my Pixma TR7520 printer.

If the Word docs are in color, they will print, but nothing will print if it's just black/white.  As long as the document (spreadsheet, pdf, jpeg) are in color, they print fine -- NOTHING will print in just black/white. My OS is Win/10 and all update...

imageCLASS MF455dw no longer connected via Bluetooth

Our mf455dw printer disappeared from our home computers.  it was connected via bluetooth not hard wired and can no longer be detected when searching to reconnect.  

Canon PRINT iOS App won't connect to MAXIFY GX2020

Wired LAN connected GX2020, updated to the latest firmware (1.0400).Canon PRINT app (updated via iOS App Store), on latest iOS version cannot connect to the printer. I do get the printer added when first loading up the app, but once I walk through th...

Cannot connect PIXMA MG2922 to new router

I have a canon pixma mg2922, new ink, got a new router, put in password will not connect , password is correct. My router folks tell me that canon can fix this, may have to remove static ip? I don't know how to fix this, help?

Installation Failure (TR4500) - after connecting

There's nothing more maddening to a user that jumping through all sorts of troubleshooting hoops - only to finally fget to the end and get 'failure"in this case - after hours of trying to REinstall and get my TR4500 working again -- I finally get the...

imageCLASS MF7436Cdw scanner not working, "Connect to computer" error

I cant seem to get my scanner to work.  the printer works, but when i go to scan it says connect to computer.  I am using windows 11 home

Imageclass MF269dw deletes all print jobs from Ubuntu

It initially printed and scanned, but then one day it decided to reject all print jobs being send from an Ubuntu desktop and stopped scanning as well. I have tried everything to get this working but nothing helps.I was also having trouble with Window...