Printer Software & Networking
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Laptop says printer is offline

I have a Surface Book with Windows 11 trying to print to a Canon MG3620, and I get a notice that the printer is offline, even though I just printed out a document. In the past I would have to do a Restart of my laptop and that would solve the problem...

cj5 by Apprentice
  • 1 replies

Pixma g6020 error 3441

I recently switch my internet provider and I can’t get my pixma g6020 to connect wifi or plugged (although I want the wifi feature to work) to my new internet. I can see it whether I’m trying from my laptop, my phone (app) or with the dvd but it won’...

sylkro by Apprentice
  • 1 replies

Stockphotos actually too dark?

I play with the levels in photoshop and set it a tad too bright. So the printed result tooks more like what I see in on screen before I set the levels a bit too bright. Many suggest this is because monitors are set too bright. But this confuses me. D...

Resolved! Print Studio Pro will not not install

I am running the latest versions of Lightroom Classic (ver 11.3.1) and PhotoShop (ver. 23.3.1).  I am running the latest version of Wiondows 10 64 bit.  Print Studio Pro no longer appears as a plug-in in either program.  I downloaded the latest versi...

dclark by Contributor
  • 3 replies

PIXMA Wi-Fi - No Wi-Fi Mesh (roaming) support

My Wi-Fi is a "Fritz" mesh with numerous access points spread throughout my quite large house. I bought a PIXMA TS-6350 and tried to connect it to my Wi-Fi yesterday. I had to go through the setup wizard about 10 times before the Wi-Fi setup was fina...

gandolf by Apprentice
  • 5 replies

Resolved! Print studio pro - remove media type

Since the amount of media types my Pro-1000 can store in its internal memory is limited to 35, and I'm currently trying out a lot of different papers to find my preference, I would like to delete unused media types to free up space. Doing this from t...

TomVdP by Apprentice
  • 3 replies

Canon TS9100 Networking Issues

Evening,I currently have a few questions over a printer I bought over a year ago. I've just made the upgrade into a wired network instead of my old wireless one, not only that but I've built my first computer. Now the computer I used to have this pri...

lr07 by Apprentice
  • 1 replies

Update error for iPi110

Following the instructions to update the firmware, when I double click the .exe update file, it tells me it can't run on my computer. USB is connected but the printer boot loops so it won't stay on, so the file won't open. See attached

niko87 by Apprentice
  • 1 replies

Can't connect MG3122 to new Windows 11 PC

So I upgraded my nvme boot drive in my gaming pc and I took the opportunity to do a clean install of Windows 11 as an upgrade from Windows 10.  I am trying to use my MG3122 with the pc but I can't get it to connect.  The printer is connected to the w...

Vahelius by Apprentice
  • 0 replies
Unanswered Topics
Getting started

New to the community? Here's some information to help you get acquainted:

03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.