Printer Software & Networking
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TS 9020 starlink issue

My TS 9020 has worked flawlessly on my old dsl modem/router.I just moved the printer to my new starlink network. When I use the manual input and select the network name and enter the password everything works fine for several hours. After which I can...

bostock by Apprentice
  • 3 replies

Cannon Primxa 3620 Catalina/Mac

Hello everyone,I'm receiving the following message when I attempt to scan:  A required file is missing or corrupted, or settings are incorrect. Try the installation again.I tried to reinstall but it gave me the message again.Any help would be greatly...

tlc13 by Apprentice
  • 2 replies

PIXMA MX922 won't print wirelessly - HELP

I've had this PIXMA model for about 5 years now and it was working fine printing wirelessly. I don't know when the problem started on my desktop computer but I tried printing one day maybe about a month ago and it wouldn't print. After some tinkering...

Canon TS3522 Driver Not Found MacOS?

Hello,I'm trying to set up and add my printer to my MACOs device. Every time I go to add the printer, I select auto under use, however it doesn't auto select a driver. I can't find AirPrint anywhere under use like the setup says. Please help!

Easy Photoprinter CD labels

I’ve been using this software no problem at all and built up a good library of cd labels. Had to change my laptop due to old one over heating and guess what - according to Canon I can’t move all the cd label designs I have (a couple of hundred roughl...

stewron by Apprentice
  • 0 replies

smb connection not possible

Hello together,im proud owner of a Maxify MB5150. Printing works fine so war but im not able to scan to a network folder.My goal is to scan to my Synology NAS. I enabled SMB1 (does it really only support SMB1?), permissions on NAS are enabled for the...

phenix90 by Apprentice
  • 1 replies

My Image Garden - ABC

I've been designing artwork for my discs and I noticed the main menu of templates can be sorted by name, but the list of your completed disc art templates cannot be alphabetized? It would be nice if you could alphabetize the open list of names for co...

My Image Garden Desperately Needs an Update

1. Disc Label drop down should be alphabetized2.Create or Open Items Window should have a search function and/or type a letter so it jumps to the first disc with that letter.This software literally has not been updated in probably 10 years and some v...

Getting started

New to the community? Here's some information to help you get acquainted:

03/14/2023: New firmware version 1.8.1 is available for EOS R6

03/02/2023: New Firmware Updates Are Available:

EOS R7 - Version 1.3.0EOS R10 - Version 1.3.0
02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.