10-24-2024 02:59 PM
I have always been able to print without a problem. My printer comes up, but the printer shoots out blank paper. I have copied papers and it works fine. Plenty of ink. The WiFI connection is good. I have unplugged both and tried all again, no help. Suggestions, please.
10-24-2024 03:01 PM
Hi!
To have a better understanding of your issue, please let everyone know the model of the printer you have.
If this is a time-sensitive matter, please check out your other support options here.
Thanks!
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
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