Printer Software & Networking
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Resolved! MG 5520 won't print

My MG 5520 won't print.  I reloaded the drivers.  The printer is on the wifi and the computer is on the wifi but the computer will not 'talk' to the printer.  I can't find the correct USB cord to connect it directly.  When I looked at the properties ...

dipope by New Contributor
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  • 10 replies
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MX490 Problems

I am having problems with my printer a message continues to appear to say ink cartridges improperly install. I have removed and replace ink cartridges several times still message appear and unable to print.

ADMIN1 by New Contributor
  • 702 Views
  • 3 replies
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Resolved! This printer could not be detected on the network

Canon MG5750Scenario:Laptop1 prints fine on network. It’s used most often.Laptop 2 was working last December, but could not print on network a few days ago when tried. Uninstalled drivers and programmes, cleaned registry (Ccleaner), downloaded driver...

robit by New Contributor
  • 668 Views
  • 1 replies
  • 0 likes

8700 wont get valid IP

Hello, I have a Canon IP8700 that wont obtain an IP address from my router.Virgin Hub 3.0 Router. Tried via WPS and via USB. The Printer sees the network, connects - but then only gets a 169 address When i check on the router page - it shows connecte...

Gaz2387 by New Contributor
  • 729 Views
  • 3 replies
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Resolved! Canon MF628CW won't print

After installing the latest firmware update (v03.05), printer will no longer print. When I send print jobs from my desktop, the job will reach the printer and it will be in "Waiting" or "PAUSED" status and will not print at all. I tried disconnecting...

vijirajan by New Contributor
  • 1321 Views
  • 4 replies
  • 0 likes

TS8222 not asking for Wi-Fi password

I am trying to connect my printer to the Wi-Fi.  I found this posthttps://community.usa.canon.com/t5/Wireless-Networking/My-printer-won-t-prompt-for-a-password/m-p/282838/highlight/true#M7138. On the printer Home screen I tap the wired symbol at the ...

Resolved! Wireless fail

PIXMA MG3620.  Going through the installation process on a new printer, I successfully get by the 1st 3 setup steps of using a wireless connection, which includes a message that the connection was completed.  Then in the final step it reaches a point...

JohnP1 by New Contributor
  • 737 Views
  • 1 replies
  • 0 likes

MB2720 Printer

I am new to this community.  My MB 2700 printer that has been working wirelessly began having problems going offline.  I would reboot my modeum but now that does not work.  Please help. 

jgray by New Contributor
  • 760 Views
  • 3 replies
  • 0 likes