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IJ Scan Utility not working with Windows 11

gdurell
Apprentice

I have a Pixma MG5420 and a new Windows 11 laptop. Does Canon IJ Scan Utility not work with this printer and OS - its not downloading? Can I no longer scan with the MG5420?

3 REPLIES 3

lhaskamp
Apprentice

I'm having the same issue with my MG2922 using Windows 11.  Very frustrating.  Glad I still have my dinosaur to scan with for this tax season.

DerrickL
Whiz
Whiz

The MG2922 has drivers, scan utility and print software for Windows 11 here:

https://www.usa.canon.com/support/p/pixma-mg2922

The MG5420 has been retired, there are no new  Windows 11 drivers or updates or a  Windows 11Canon Scan  utility for the printer. You can try using the Windows 10 drivers, it has worked for others, this file has the ijscan utility and printer software.

https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAwNDMwNDAy&cmp=ABR&lang=EN

Greetings and Welcome.

You are hijacking another users thread which has not had activity for more than a year.  Please note you have a different product and software environment.  In the future, please consider starting your own thread/topic.  This ensures your problem or issue gets the visibility it deserves.  It also helps others looking for solutions to find answers more quickly / easily.  Most importantly, it's not possible for you to mark a topic or issue as solved unless it's your own. 😉

Please use the link below to start your own topic.  Thanks in advance. 

https://community.usa.canon.com/t5/forums/postpage/choose-node/true/interaction-style/forum/override...

~Rick
Bay Area - CA


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