01-26-2026
02:27 PM
- last edited on
01-27-2026
10:11 AM
by
Danny
Trying to scan with my MG3620 and I must be missing something. I have downloaded drivers and all recommended updates. When I look in control panel, I see the printer but not a scanner. When I go into Image garden, the scan option is greyed out.
I am connected via Wi-Fi on the same network and the printing is fine.
It doesn't seem like it should be this hard, but there it is. Thanks for help in advance.
01/20/2026: New firmware updates are available.
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