01-26-2026
02:35 PM
- last edited on
01-26-2026
02:37 PM
by
James_C
Printer was working find for a year via network link on home system then WIndows update caused it to lose connection. I've tried countless times to reconnect and followed every recommendation listed on web, help, etc with no success.
The error I keep getting says I'm trying to connect to multiple routers but I only have one router so I'm at a loss for whats causing the problem. I don't know a lot about tech stuff so its perplexing why it suddenly refuses to work after working fine for a year. Need help.
Solved! Go to Solution.
01-28-2026 01:14 PM
I did try manual connect (multiple times) and it didn't work. I finally did a factory reset this morning and ran the canon software again and it worked. I don't know why but as long as it keeps working I'm happy. Thanks for getting back.
01-26-2026 04:56 PM
Have you tried to manually connect the printer to your network/router?
01-26-2026 06:16 PM
Greetings,
....trying to connect to multiple routers?
Where are you seeing this error message??
Tell us more about your network equipment. Brand / model etc? Are you using a mesh system or extenders in conjunction with ISP issued hardware?
Please provide as much details as possible.
~Rick
Bay Area - CA
~R5 C (1.1.2.1), ~R50v (1.1.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 10 ~CarePaks Are Worth It
01-28-2026 01:14 PM
I did try manual connect (multiple times) and it didn't work. I finally did a factory reset this morning and ran the canon software again and it worked. I don't know why but as long as it keeps working I'm happy. Thanks for getting back.
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.