01-30-2026 06:07 PM
The process to register the printer for the Pixma Print Plan can't recognize the printer on the network. The suggestion is to replace the driver which I did and the driver installation process recognized the printer but returning to the registration process, once again the printer was not recognized. Other attempts included turning the printer off and then back on again with no success. It appears that my printer, although listed as eligible for the plan, can't be registered.
01-31-2026 03:48 PM
01-31-2026 05:39 PM
As stated in my initial post, the printer is connected to the WiFi network and has printed many copies via WiFi. The problem arose when I tried to register for the Pixma Plan to enroll the printer in the plan to then select one of the plan's choices. Each time I tried, the Pixma Plan enrollment routine failed t recognize the printer and entered an endless loop of suggesting updating the driver. I chose not to continue to update the driver. I'll simply buy ink as needed as there are too many obstacles to overcome and I have limited time to waste.
05/13/2026: New firmware updates are available.
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