Printer Software & Networking
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Chromebook to pixma mg 5420

I just purchased a Chromebook and cannot seem to connect it to my MG5420.I tried adding printer, but it is not found.  I can select a printer, but thre is no choice for a MG5420 (or anything close), I have tried a USB cable, I have tried cloud printi...

MG7120 printing web pages from Chromeboook

I've struggled with Android and Chromebook printing for quite some time. It works great if I use Google Cloud Printing but that's going away at the end of the year. Printing directly almost works but it almost always doesn't print as previewed - the ...

jguerdat by Apprentice
  • 1669 Views
  • 1 replies
  • 0 likes

pixma 922 will not print with surface 3

I can print to the printer from a different windows machine, but not from the surface.  The surface does print to another canon printer.  The printer shows up under printers in settings.  When I go to print it shows up as the available printer. It sa...

Canon Printer TR4540 wifi connection

Appreciate your input on providing support as I am trying to connect my Canon printer to the wifi network. The printer connects to the wifi network(as I can see its IP address on the router page and from printing the LAN page settings from the printe...

MG3620 Wireless Set up

My 3620 has been working great for a few years. I recently swapped out my router and since then I haven't been able to get my Macbook to see the printer.  I'm running Catalina.When I run though the set up everything seems to work fine.The set up seem...

Screen Shot 2020-12-02 at 10.13.19 AM.png Screen Shot 2020-12-02 at 10.17.23 AM.png Screen Shot 2020-12-02 at 10.19.09 AM.png

Resolved! MX922 - "Collecting printer data"

I had to replace my router/modem with a new one from Century-link.  Now I can't print.  I've used the "WPS" setup a dozen times with no improvement.  I've set the specific IP address with no results.  I've tried some of the other suggestions from oth...

lmb2014 by Contributor
  • 7559 Views
  • 5 replies
  • 0 likes

Secure Canon Printer - Update Driver Popup

Hello all, I was wondering if anyone has ever run into an issue like this. We just finished installing Uniflow on Server 2016. All the printer we have are up to date on drivers. The secure printer is using "uniFlow Universal PxlL Driver". A couple of...

Germ-X by Apprentice
  • 4611 Views
  • 3 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

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EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II