A guest set up their computer and printer to mine today as a guest. My wireless printer now will not work for me. In trying to reinstall the printer, I came across the message,... press and hold the WPS button for 5 seconds......I cannot find that button. I know I set this darn thing up before, but I can't for the life of me find it now. Please help
The WPS button is on your router and not on the printer. If your router does not have a clearly labeled WPS button, try the following steps to connect the MG5420 to your network:
1. Go to the Home menu or press the Home button.
2. Use the arrow keys until Wireless LAN Setup appears and select this option.
3. If a 'WPS' prompt appears, press STOP.
4. Select the Standard Setup option.
Once there, follow the remaining prompts to connect the printer to your network.
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I have a PIXMA MG5400. I am trying to set up my multifunction printer. I am getting an error message stating, "Redo the wireless LAN setup in which you press and hold the WPS button." Where is the WPS button located on this machine? I will call Canon in the morning. Please someone respond. Thanks.
As I stated, I have a PIXMA MG5400 Canon printer, scanner, etc. This Canon product did not have a booklet of instructions, phone numbers, or anything that references issues or problems a consumer can have with installing their product. This product is supposed to be wireless, yet it seems Canon wants you to "hardwire" activation. I have an ASUS laptop computer with Windows 8.1 on it. My computer does take a DVD. Therefore, I have to seek a driver from Canon's website. I am trying to download a driver for it. When I went to the Canon website and chose a driver. When I attempted to download the driver, I received an error message telling me the driver was outdated. It gave me a list of other drivers to download. When I tried to download the drivers or fix the problem, it ask to activate my account by putting in a license number. It said I should have received a license number by email. I bought this Canon printer at Sam's Club. I did not get a license number, nor did I give my email address to anyone to send me a license number. How do I get a license number? Is there a Canon representative I can talk too? Please assist. I need access to my product. Thanks.