Printer Software & Networking
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what kind of usb

I have what appear to be a common problem -- my laptop, running Windows 10, does not see my Canon Pixmas MG3522.  The printer's wireless light is a solid blue.  When I went to connect the printer by USB instead, I ran into a problem -- the only exist...

prevent sleep mode of printer ir-adv c5535

Cannot print to colored printer ir-adv c5535 maybe the connection lost (i am using wifi). but when I will go to the software interface of the printer by typing on the browser \\ (ip address of the printer)thats the time the print will re...

johnvem by Apprentice
  • 1 replies

MG2922 Problems setting up wireless printing

I recently moved into a new place and am having trouble setting up my wireless printing feature. When I go through the process I keep getting a message that says something like failure to connect please suspend the process and try again. I have tried...

jercan2 by Apprentice
  • 3 replies

Canon MG3200

Hey there, I've been having a problem with my Canon MG3200 printer. I've been trying to print from my laptop over wifi but a box keeps popping up telling me that the printer is offline. Ive restarted the printer, restarted my router and restarted my ...

tjmc by Apprentice
  • 1 replies

MG 3600 printer not responding

 I have Windows 10 - Printer was not showing on my Iphone when I tried to print. It tells me when I tried to print from laptop that it wasn't responding. I turned it off twice and turned back on, but nothing different. I did get a new router the othe...

gabby648 by Apprentice
  • 1 replies

Pixma MG3520 new wifi connection

I am trying to connect my Pixma MG3520 to a wifi connection at my new home.  It was previously connected to another network.  Is there anyway to do this without reinstalling the software?  I already have it on my computer, just can't figure out how t...

MG6120 Won't Scan Wirelessly

This is simple, please assist. My MG6120 is all set up.  I can print wirelessly, it's seen on my network, cool However, I cannot scan wirelessly.  It only has USB as an option showing.  It did work previously, before I had to reset my pc to factory d...

NVS by Contributor
  • 6 replies
Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5