03-17-2022 01:51 PM
I have Print Studio installed (when I click on the Automation Tools button it appears). However, when I try to print a photo to my Pixma Pro 100 by means of Print Studio I get the following message: "A printer supported by this software is not found. Connect a printer supported by this software, and then install its driver."
I have an iMac (M1) and can print via Photoshop Elements or any other software on my Mac. Any suggestion?
03-17-2022 03:04 PM
Have you installed PSP version 2.2.5?
What macOS version?
03-17-2022 03:32 PM
Hi, I don’t see any 2.2.5 version, only 2.2.3 or 2.2.4. OS is Monterey.
03-17-2022 03:34 PM
Oops, just saw the 2.2.5 is available.
03-17-2022 03:56 PM
John, I am installing the plug-in, but after clicking on the Adobe Photoshop Elements (64but) button, it prompts me to select a folder where to I stall the plug-in. I think it should be in some Adobe folder, but do you know where exactly? Thank you.
03-17-2022 04:19 PM
I don’t have Elements, but I do have Ps. If you go into the Finder do you see a folder for Elements? If so, open it and see if there is a folder labeled Plugins. Put it in there.
03-17-2022 05:04 PM
I did but still get the original message that “a printer supported by this software is not found”.
Weird as I have a Canon Pro-100 and the driver for it is the latest, October 2021.
03-17-2022 05:07 PM
That is strange. Maybe try reinstalling the driver and confirm you have the IJ Series version of the printer.
03-17-2022 05:51 PM
I will try that.
03-18-2022 04:34 PM
If it's still not working you could try selecting Reset printer system by right-clicking the printer in Printers & Scanners.
It will require reinstalling the driver.
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