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PIXMA TS6420a Unable to Print After Router Change

mramsey
Apprentice

Every time I try to print iPad says there is ‘no air printer available’.  This just recently started

2 REPLIES 2

Stephen
Moderator
Moderator

Hello!

So that the Community can help you better, we will need to know more information.

What is the exact model printer you're using (it's usually on the top or front of the unit)?
Can you print from any other devices?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside of the USA, please click HERE to find support options in your country.

Thanks and have a great day!

Scott-G
Apprentice

I have a TS6420a and have the same issue. I had an old netgear wireless router and changed it out to an Engenius AP and have not been able to print since.  The printer and my ios devices are on the same wifi network adn when I press print it says there are no air printers available.  

 

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