Printer Software & Networking
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How to Disconnect from my old wifi

I recently moved to college and to set up with the wifi here I have to have the IP Address. I printer out the network info and it doesnt tell the IP Address, and it says its still connected to my home wifi. How do I fix this?

MG5420 Not Connecting

It just stopped being connected to the wifi. I have tried 1000 times to reconnect but it keeps giving error messages that make me want to punch the wall. H E L P M E !!!!

blunt007 by Apprentice
  • 2 replies

Wireless Connection

My printer will not connect to the wifi. When I try, a message appears saying "cannot change the setting. If the device is in use via the LAN, finish it and then change the setting." Can someone tell me what to do? 

PIXMA Serie G3000 Wireless Connection

Hi everyone, I have my PIXMA G3000 installed to a router for 2 PCs connected by RJ45 cable and I want to add a second router connected to the first one and with other 2 PCS, my question is if the printer will work without problem in the network confi...

Lolandez by Apprentice
  • 0 replies

Printer not found on wireless network

I installed my printer on our wireless network and we have been using it for some time. Now all of a sudden it cant be "seen" from any of our devices including the computer. I have rebooted it and readded it to the network and it says it "joins" the ...

MG3250 lost Admin password

Hi ! I did set up an admin password for my printer; but can't remember the it.Do you know how I can recover/retrieve my password, or even reset it ?I don't have the installation CD anymore, and my printer is connected to a Mac and PC. Thanks for any ...

what kind of usb

I have what appear to be a common problem -- my laptop, running Windows 10, does not see my Canon Pixmas MG3522.  The printer's wireless light is a solid blue.  When I went to connect the printer by USB instead, I ran into a problem -- the only exist...

prevent sleep mode of printer ir-adv c5535

Cannot print to colored printer ir-adv c5535 maybe the connection lost (i am using wifi). but when I will go to the software interface of the printer by typing on the browser \\ (ip address of the printer)thats the time the print will re...

johnvem by Apprentice
  • 1 replies
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2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.