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Imageclass MF4150

Printer will only print one page before going into fault mode. Message says load correct paper tray. All other functions are fine. I have been using this printer for years without a problem until recently.  Has latest firmware and drivers installed. ...

bigun12 by Apprentice
  • 3148 Views
  • 2 replies
  • 0 likes

C3530i - PCL6 Generic Plus - Paper Source ignored

Hello community, we have the C3530i Printer with the Canon Generic Plus PCL6 drivers installed on a Print Server (Win 2019).If i use the shared printer on a client, i can go in the options and select Paper Source Drawer 3 instead of Auto, but when i ...

fzbam by Apprentice
  • 1604 Views
  • 1 replies
  • 0 likes

can not set TLS for SMTP TX

HiWe have several printers (IR-ADV C250, IR-ADV C2220, MF8500C) that have scan to mail setup using a office365 account.problem -> the mails are sent out with TLS 1.0 encryption. As MS will drop TLS1.0 support soon we would like to change to TLS1.2 wh...

ovaz by Apprentice
  • 8942 Views
  • 2 replies
  • 0 likes

Unable to download software from canon's site

I'm unable to download the Mac software I need for my new Canon D1620.  I've tried from the mac, from a pc..in chrome, safari, edge...no luck.  I also turned my firewall off and still no luck.  After I click download I get an error message on each an...

MF644Cdw Scanning

This may be a dumb question but I am perplexed. I want to scan a multi-page document from the feeder but on occassion need to feed the pages one at a time, not as a stack pre-loaded in feeder. How do I set the scanner to wait for each page that is ma...

dws2006 by Contributor
  • 1298 Views
  • 1 replies
  • 0 likes

MF8580Cdw Scan with computer problems

Hi. I'm new to this forum. Just got a new Canon MF8580Cdw works great, BUT ... Using the scanner with my computer (Windows) is an unnecessary hassle. Maybe I'm missing something. Everything works fine as long as I press the scan button and select "re...

simonz by Apprentice
  • 28193 Views
  • 9 replies
  • 1 likes

Resolved! imageCLASS MF644Cdw Toner wipes off of print

I have an mf644cdw and continually having quality issues.an amount of toner wipes off the print and I am continually having to clean the fixing assembly.I am using canon toner.How can I fix this or have I bought a lemon?

IanP by Apprentice
  • 3094 Views
  • 2 replies
  • 0 likes

Image Class mf445 won't print envelopes

On a Mac running Mojave 10.14.6 with Office 365.  When I try to print a #10 envelope, the window shows the address I want printed in the bottom third of an 81/2 x 11 page, not on an envelope in the correct position.  I have loaded the envelope correc...

Brent2 by Apprentice
  • 2587 Views
  • 4 replies
  • 0 likes

IR-ADV 6555i can't be installed on Surface Pro X

Can anybody assist in providing printer drivers for Windows 10 ARM-base processors? It's extremely frustrating to purchase a number of $2000 Surface Pro X devices sold as a business system to find that Canon does not provide printer/MFD drivers for W...

rpdodds by Apprentice
  • 5642 Views
  • 5 replies
  • 0 likes

ImageClass MF733Cdw Print is blotchy and smeared

I have gotten very little use out of this printer in the year I have had it. Early on I printed some CD labels, and the heavy sheets led to problems. Now, EVERYTHING I print comes out with blotchy smears. I am sure that there are some rollers with in...

KGWaugh by Contributor
  • 2571 Views
  • 1 replies
  • 0 likes

Imageclass MF642CDW Will not scan entire page

When using document feeder or glass, it tructaes top and bottom of page during scan. I am downloading updated firmware right now but suspect that the settings in scangear might need to be adjusted?  

jhatkow by Apprentice
  • 777 Views
  • 0 replies
  • 0 likes
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