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Canon does not support scanning on Mac OS

bgramreefer
Apprentice

I have bought two Imageclass MF644 CDW AIO laser printers. But I now am really sorry I ever dealt with Canon. 

 

They do not support scanning on Mac OS Catalina

 

Canon rep basically said, well you know apple...like they did not know it was happening or never talked to Apple or most likely, just don't want to invest the resources to actually support their product.

 

In September I asked for my email to be put on a list as to when support for scanning would be availabe. \

 

No word.

 

Thus I can only print and can use just half of the product I purchased.

 

DO NOT BUY CANON PRINTERS.

 

MACOS 10.15.1

USB CONNECTION

 

CANON DOES NOT SUPPORT SCANNIN FOR MAC OS.png

1 REPLY 1

shadowsports
Legend
Legend

Hi,

If you download and install Catalina drivers for your OS, you might get to use the "features" you been missing out on.  These are available on the product support page for your printer. 

 

Catalina Is Supported.png

 

 

~Rick
Bay Area - CA


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