11-26-2019 09:38 AM
Anyone out there have printing problems with the iPF760 plotter? We originally had a problem with yellow printing incorrectly, resulting in a printhead change, sometime after changing the printhead we have a similar problem with cyan printing in that it gives an incomplete muddy looking print, printhead cleaning A or B has no effect, if i print 3 complete A0 pages of cyan only i get something like a reasonable colour rendition any thoughts please
11-26-2019 04:12 PM
Hello.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group by calling 1-800-423-2366.
11-27-2019 03:18 AM
I am based in the UK, do you have contact details for UK support group.
11-27-2019 08:36 AM
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.