Canon General Discussion Forum

How to get help with a Canon product.

I have a Canon printer that stopped working. I left a detailed message on ther forum and there has been no response. I tried calling the support number and a recorded message said support was no longer available. How do I get help?

Site sign-in and navigation slow

Has the site been having technical difficulties lately? It seems very slow and clunky trying to navigate the site.

Time to sort out the forum ?

Most sections of the forum seems to have more and more messages relating to video or live streaming making it difficult to find threads that only relate to still photography, for instance at the moment the first 7 threads in the software section are ...

Canoscan 5600f Negative holder?

My friend gifted me a scanner, and it's a great scanner but I would wanna use for scanning film but I dont' have the negative holder? Is there anywhere i can either buy or something to get one? Are there like generic scanner film holders on amazon? t...

Looking for advice from experienced photographer

I purchased a Canon EOS R the other Day with the RF 24-105 lens, I also purchased a really nice Manfroto Tripod, some memory cards, and a DJI Ronin SC gimbal. I am really excited so my question to you guys what would be the nest thing I should be thi...

MP Navigator Ex versions

Can I have and do I need 2 different MP Navigator EX's if I have two scanners? I thought I'd install the most current I could find and now when I try to execute it from the start menu I get: Cannot start the MP Navigator. Check the following points....

Want to photograph Neowise?

Want to photograph comet Neowise? Here is how I would do it and I might if the sky clears. Whether stars will trail in your photo or not, depends on the 500 rule. It says 500 divided by the focal length of the lens equals the exposure time to keep...

Re: MP Navigator EX will not open

Hi. Sorry to open this long dormant thread. I too cannot open MP Navigator EX. I have a Mac running OSX 10.13.2. I opened the Canon Solutions Menu. But when I click on "Scan/import photos or documents" MP Navigator will not open. I downloaded t...

Microphone Canon MM-200

i have here an old microphone Canon MM-200. Can somebody tell me what DC power this microphone needs. I would try to use it on a other camcorder (Panasonic V770) buth it does not work kind Regards, Henk Waegebaert

uploading photos to computer

I am having trouble uploading photos from my camera to the computer. It has always worked fine until the last week or so. Please help.

New Buyers Pixma Series Buyer Beware

I own a company and I bought several different pixma series printers for use in our office. Every single one came down with the dreaded double text. I got two of them serviced. Neither of the ones serviced, produce any where near the crispness as w...

Scanner software conflict with Windows 10 Pro

New PC build running Windows 10 pro 64 bit. Am trying to used a Canoscan 5600F. When I install the software either from the original disk or the most recent download from Canon site, it requires a reboot whereupon the PC hangs jrigjt after the bios...

Issue with adding product - dissapearing after addition

Can't add my new camera to "MyProducts" list on official site, after adding a camera it's dissapearing from the list for some reason. Unfortunately, support wasn't able to help with it... would be happy to get any suggestions. Thank you in advance.

Posting a Photo to Forum?

I want to post my solution to a camera here on the Forum but don't know if it allows cut and paste or something like Photobucket URL.

Resolved! Canon 2020 Virtual Product Launch

Canon launches the R5, the R6, and more. https://youtu.be/0TdAeXzHiAs

Canon Community

Posts

How to get help with a Canon product.

Site sign-in and navigation slow

Time to sort out the forum ?

Canoscan 5600f Negative holder?

Looking for advice from experienced photographer

MP Navigator Ex versions

Want to photograph Neowise?

Re: MP Navigator EX will not open

Microphone Canon MM-200

uploading photos to computer

New Buyers Pixma Series Buyer Beware

Scanner software conflict with Windows 10 Pro

Issue with adding product - dissapearing after addition

Posting a Photo to Forum?

Resolved! Canon 2020 Virtual Product Launch

On this Memorial Day let’s remember….

MP25DV-3 Miscalculating

The photography of Julia Anna Gospodarou

Canon Return Policy Complaint

Suggestion: Remove write lock on PDF manual files

Looking for a printer donation for my hospitals fe...

Phone or email for legal department?

tariff refund

2026 Spring Featured Gallery!

What if my address changes while my gear is being ...