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Posts
Material Verification
I am trying to purchase more of these pictured items. What on the label will let me know what part number I need to order for a new purchase?
Resolved! Cannot reach Canon to get a RMA #
I want to return a product but seems the only way is to call. So I called the number shown in the 'return' button but there is no phone option for returns, only sales and support. So I choose 'sales' and 3 times in a row I get disconnected always aft...
canon 12x36 is binoculars
My binoculars are also degrading and sticky. I no longer live in the US and I wouldn't want to send them in for repair anyway, especially if it costs $300 like one commenter said. How the heck can I clean it up myself? They were very expensive and I ...
Help with denied rebate
I just purchased a new Canon 4100 via a canon reseller on Amazon. Although the printer's condition was marked as 'Used/Like new,' the description of the product states "Open Box. Comes with a 1 year on-site Warranty from Canon. Full set of ink and Pr...
Resolved! Spam or valid promotion email
I have a Youtube channel and received the email below. I want to check if it's a genuine promotion email from Canon.Thank you!
Lost Camera - Not Covered by Carepak
I had a bad experience with my first Camera (water damage), so I decided to buy Carepak the second time around. 6 months after using the camera, I sent it for the anual clean up. Only I sent it to a wrong address (my mistake entirely). The camera is ...
Has Canon Live pretty much replaced In-Person learning at Canon Service Centers?
Pre-pandemic, Canon offered great in-person courses at their US service centers. Just confirming that this is now something of the past? I see nothing on any of the Canon websites. Thx
Spotlight: Accepted Solution
We are delighted to recognize and reward @jrhoffman75 for contributing a response that resulted in an Accepted Solution! We'd also like to thank the original topic author for asking the community for help and acknowledging the post as solved: Solved...
Canon Expert Customer Review: Kristof - Thank you!
I was having a horrible time I wanted to punch a hole through my Canon investment (Color Imageclass MFB42cdw). One phone call to get connected to Kristof who helped troubleshoot - got me back up and printing like it was clockwork in record time. MANY...
Order Pending Fraud Check
I ordered a Canon EOS R Kit and status is PENDING_FRAUD_CHECK_ORDER. WTF? Why do I get this status? What is wrong with my order? It is already paid by credit card.
No Order Confirmation and paid order does not show on my account
I ordered a printer on May 2, 2023. Canon charged the purchase price to my credit card. I have not received a receipt or confirmation of purchase or tracking number. I logged into my account. The sale does not show up on my profile. When I try to ch...
Canon Order Confirmation
Wondering if anyone on here has ordered from Canon and not got a confirmation email with order number. I ordered something about 3 hours ago and have not received an email which I was supposed to get.
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