Congratulations, You Ranked Up!
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Posts
Resolved! Edit equipment on My Canon account page
Hello all. I hope this is easy to answer.I registered a new lens (RF-S 10-18 STM) into my account on my canon. Either I didn't se it or it didn't ask for serial number. I then clicked on the link to register my carepak. Both are showing up fine o...
Resolved! Site issues are occuring again
I'm also having to once again manually load recent messages. Screen is blank. Specifically when attempting to view the main "Discussions & Help" screen. If I drill down in the various sub-screens (e.g. General Discussion), that does load the newe...
Resolved! Numerous issues today on this forum
Found this morning several things are awry.Mainly that if going to the main Discussions & Help section, no threads show up at all. You have to now click on the "Load More" button. Refreshing the page though removes all threads and you have to click...
I'm unable to reset my Canon Account password
I've had my Canon Account since 2013, and it has been a while since I logged in. When I attempt a password reset, I never receive an email to reset my password. I've been attempting it at least 7/8 times and I have checked my spam, junk, and trash fo...
Resolved! Current Sale Expiration Date
Does anyone know when the current RF lens and camera sale will end? Cheers!
Getting Manuals on website...
... Seems to be hosed. I see the button to click for the manual, but nothing happens. I tried with the S100 earlier today, and just tried with the T7 and neither worked.I get to this screen:But clicking on manual just loads the same page.
Price decrease soon after camera purchase
I purchased a refurbished R6 Mark II body on 11/24/2023 for $1799. I see that the price has now changed to $1759 for this item. Would I be eligible for a refund of the $40 price difference? I attempted to call sales customer service but the call w...
Resolved! How to: Upload a different receipt file for established product registration
I made a mistake of uploading the wrong receipt for a Canon printer that was purchased through Amazon. Any idea how I might upload the correct receipt? I can't find a way to access / modify an established registration of a product.
Resolved! SPAM or REAL COLLABORATION?
Hi! I just got an email with the adress "canonusa.collaboration@gmail.com" and wanted to know if any of you have gotten the same one?
Camera Forums and Speedlite Flashes Problems
Greetings community members, the "Speedlite Flashes" forum will NOT display any new posts. It only shows unanswered posts. I don't know why it suddenly started doing this all of the other forums display new posts. No other information is displayed in...
Congratulations, You Ranked Up!
@Blueberry_Lover Thank you for contributing to the Canon Community & congratulations on ranking up to Enthusiast! Community members, learn more about ranking up by clicking on the following link.
Congratulations, You Ranked Up!
@Tintype_18 Way to go! Reaching this milestone is quite an accomplishment and not easy to earn. You are one of only 14 to hold this rank. Thank you for continuing to contribute to the Canon Community & congratulations on ranking up to an Authority! C...
Order placed, money taken, order cancelled without notice
I don't understand why it is so hard to get any customer service help from Canon. I placed my order and received an email confirmation. My money was taken. Then my order was cancelled. I have called multiple times and gotten nothing. I will be report...
Return and cancel order
Hi,I have called at least eight times 8003852155 and no one is answering. I need to return my order of my lens and cancel order of camera body. Because the order of camera body never goes through, which makes this lens useless and I have to return it...
