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Camera Repair Missing In Transit

I am reaching out to this community in hopes of finding a resolution to an ongoing issue I'm experiencing with the shipment of my Canon 5D Mark IV camera. I sent my camera to Canon for a C-log update, and according to the tracking information (Tracki...

Unable to find product listings for product registration

So I've registered, or perhaps have been registered, and have a Canon Account.  I go to see my registered products, and all I see is an old Canon 60D.  I have two 90D's that I'd like to add and also just purchased a Pixma TR8620a which I'd like to re...

DocFig by Contributor
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Unable to setup a new account

I either get the error message,Unexpected error while creating profile or An error occurredwhen trying to setup a new account. Here is the link to the page that I am on. https://myprofile.americas.canon.com/us/register?sourceSystem=Magento&&targetUrl...

Vpryor by Apprentice
  • 454 Views
  • 1 replies
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Removing Registered Products with Active CarePak

While I was able to remove most products today from my account (for gear I sold back to B&H Photo), I'm unable to remove products that still have an active CarePak.   No edit/delete buttons will show up for these items.Is there any user-accessible me...

rs-eos by Elite
  • 616 Views
  • 2 replies
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Resolved! Does CPS Gold require one to be full time?

I'm exploring options of starting a photography business.  Though this will only be part time.  I'll be retaining my full time position of software engineer for at least the next 12 years.In looking at requirements of CPS gold, I did see "Offers supp...

rs-eos by Elite
  • 886 Views
  • 3 replies
  • 0 likes

Canon's unfair sales policy

I bought directly from Canon a MFP Model GX7021 on November 27, 2023 and paid $649.99. I then discovered that the identical printer was available on Amazon for $549 and if I paid with Amazon VISA, the cost would be $489!!!  I contacted Canon for a re...

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oscarr by Apprentice
  • 1266 Views
  • 3 replies
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Canon CPS at PPA Imaging USA

  Canon Professional Services offered complimentary Clean & Checks (up to 2 pieces per member) to Gold, Platinum & Enterprise CPS Members throughout the show. Day 3 of the show will be pick-up only (no Clean & Check services that day). 

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ccanada by Administrator
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