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Resolved! Numerous issues today on this forum

Found this morning several things are awry.Mainly that if going to the main Discussions & Help section, no threads show up at all.  You have to now click on the "Load More" button.  Refreshing the page though removes all threads and you have to click...

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rs-eos by Elite
  • 701 Views
  • 4 replies
  • 0 likes

I'm unable to reset my Canon Account password

I've had my Canon Account since 2013, and it has been a while since I logged in. When I attempt a password reset, I never receive an email to reset my password. I've been attempting it at least 7/8 times and I have checked my spam, junk, and trash fo...

Getting Manuals on website...

... Seems to be hosed. I see the button to click for the manual, but nothing happens. I tried with the S100 earlier today, and just tried with the T7 and neither worked.I get to this screen:But clicking on manual just loads the same page.

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Price decrease soon after camera purchase

I purchased a refurbished R6 Mark II body on 11/24/2023 for $1799.  I see that the price has now changed to $1759 for this item.  Would I be eligible for a refund of the $40 price difference?  I attempted to call sales customer service but the call w...

sbphoto by Apprentice
  • 1086 Views
  • 3 replies
  • 1 likes

Camera Forums and Speedlite Flashes Problems

Greetings community members, the "Speedlite Flashes" forum will NOT display any new posts. It only shows unanswered posts. I don't know why it suddenly started doing this all of the other forums display new posts. No other information is displayed in...

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Congratulations, You Ranked Up!

@Blueberry_Lover Thank you for contributing to the Canon Community & congratulations on ranking up to Enthusiast! Community members, learn more about ranking up by clicking on the following link.  

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ccanada by Community Manager
  • 444 Views
  • 1 replies
  • 4 likes

Congratulations, You Ranked Up!

@Tintype_18 Way to go! Reaching this milestone is quite an accomplishment and not easy to earn. You are one of only 14 to hold this rank. Thank you for continuing to contribute to the Canon Community & congratulations on ranking up to an Authority! C...

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ccanada by Community Manager
  • 2340 Views
  • 0 replies
  • 8 likes

Order placed, money taken, order cancelled without notice

I don't understand why it is so hard to get any customer service help from Canon. I placed my order and received an email confirmation. My money was taken. Then my order was cancelled. I have called multiple times and gotten nothing. I will be report...

Kaz01 by Apprentice
  • 1042 Views
  • 4 replies
  • 1 likes

Return and cancel order

Hi,I have called at least eight times 8003852155 and no one is answering. I need to return my order of my lens and cancel order of camera body. Because the order of camera body never goes through, which makes this lens useless and I have to return it...

Jia by Apprentice
  • 590 Views
  • 2 replies
  • 0 likes

Canon Store Order Long Processing time?

I placed an order for a refurbished camera on the 25th and received an email confirmation but the order status still shows as "Processing" two days later is this normal?Wondering if there is something wrong or if maybe they have a lot of traffic or s...

Order Cancellation Despite Successful Payment

I am writing to address a concerning issue that has arisen from my recent purchase attempt of a refurbished RF 100-500mm lens during the Black Friday promotions offered by Canon.Upon successfully placing the order and receiving confirmation of paymen...

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