How to change or unregister a kit

[Bethanyzea]

While registering a kit that I had received as a gift I accidentally selected the wrong kit and registered it. I was wondering if I could either delete the kit from being registered or alter which kit it is. I really need help because I can't use the CarePAK the person had bought for me now

[shadowsports]

Greetings,

I'm going to start from the end and work back backwards.  

Once a Carepak has been applied to a product, it cannot be removed.  Carepaks can only be transferred one time from the original purchaser to another user.  If a Carepak wasn't applied, just delete the product, re-register the correct one or kit and then apply the Carepak.  

If you need assistance, contact support.  They can help you identify and register the correct product and apply the Carepak appropriately.